Business Continuity

In the event of significant external business disruption to Taglich Brothers (Terrorist attack, a natural disaster, or another event that causes a wide-scale, regional disruption) customers may directly contact our clearing firm Axos. In addition, please refer to this site for additional contact information if such business disruption should occur.

Click here for a PDF of our Business Continuity Plan.

All Taglich Brothers’ facilities are equipped for resumption of business and are tested. Our recovery time objective for business resumption, including those involving a relocation of personnel or technology, is six (6) hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.

In the event that customers are unable to reach us, please try these alternative phone numbers:

  • 646-290-5960
  • 631-757-1500

In the event Taglich Brothers experiences a significant business interruption, our Clearing Firm may be contacted directly to process limited trade-related transactions, cash disbursements, and security transfers. Instructions to our Clearing Firm must be in writing and transmitted via facsimile or postal service as follows:

Axos Clearing maintains two branch offices:

  • The Omaha office is located at 15950 West Dodge Road, Suite 300 Omaha, NE 68118. The main telephone number is 402-384-6100. Clearing operations functions are performed at this office.
  • The New Jersey Office is located at 485D Route 1 South, Suite 210, Iselin, NJ 08830. The main telephone number is 732-635-2480. The main functions at this office are fixed income trading, stock loan and business development.

Axos Clearing LLC has developed and maintains on file a Business Continuity Plan (“BCP”) as it relates to FINRA Rule 4370. In addition, Axos Clearing has prepared and keeps on file an Information Systems Disaster Recovery Plan, a comprehensive and complex plan regarding technical recovery of Axos Clearing data. The plans address recovery strategies, critical business processes, recovery teams, and recovery procedures. The Senior Management team of Axos Clearing, each in his or her individual capacity, but with the agreement of all available senior managers, has the authority to execute the BCP.


Please reference the link below for the most current Axos Clearing BCP info.

https://www.axosclearing.com/business-continuity-plan/

Pershing LLC Business Continuity Plan

Pershing maintains a business continuity plan, including redundant data centers and alternate processing facilities, to address interruptions to our normal course of business. These plans are reviewed annually and updated as necessary. Our plans outline the actions Pershing will take in the event of a building, city-wide, or regional incident, including relocating technology and operational personnel to preassigned alternate regional facilities. Technology data processing can also be switched to an alternate regional data center.

All Pershing operational facilities are equipped for resumption of business and are tested several times per year. Our recovery time objective for business resumption, including those involving a relocation of personnel or technology, is four (4) hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.

In the event your financial organization experiences a significant business interruption, Pershing may be contacted directly to process limited trade-related transactions, cash disbursements, and security transfers. Instructions to Pershing must be in writing and transmitted via facsimile or postal service as follows:

Pershing LLC,
PO Box 2065
Jersey City, New Jersey 07303-2065
Fax: (201) 413-5368

For additional information about how to request funds and securities when your financial organization cannot be contacted due to a significant business interruption, please visit the About Pershing section of the Pershing web site at www.pershing.com/about.htm or call (201) 413-3635 for recorded instructions. If you cannot access the instructions from the web site or previously noted telephone number, Pershing may be contacted at (213) 624-6100 extension 500 as an alternate telephone number for recorded instructions.

The following information will be displayed in the About Pershing section on our web site, www.Pershing.com:

Business Continuity

Pershing maintains a business continuity plan, including redundant data centers and alternate processing facilities, to address interruptions to our normal course of business. These plans are reviewed annually and updated as necessary.

Our plans outline the actions Pershing will take in the event of a building, city-wide, or regional incident, including relocating technology and operational personnel to preassigned alternate regional facilities. Technology data processing can also be switched to an alternate regional data center.

All Pershing operational facilities are equipped for resumption of business and are tested several times per year. Our recovery time objective for business resumption, including those involving a relocation of personnel or technology is four (4) hours. This recovery objective may be negatively affected by the unavailability of external resources and circumstances beyond our control.

If you are a client of a Pershing customer experiencing business interruption, please visit the Customer Support page.

Customer Support

In the event that your financial organization experiences a significant business interruption, Pershing may be contacted directly to process limited trade-related transactions, cash disbursements, and security transfers. Instructions to Pershing must be in writing and transmitted via facsimile or postal service as follows:

Pershing LLC
PO Box 2065
Jersey City, New Jersey 07303-2065
Fax: (201) 413-5368

For additional information about how to request funds and securities when your financial organization cannot be contacted due to a significant business interruption, please refer to the information below or call (201) 413-3635 for recorded instructions. If you cannot access the instructions from the previously noted telephone number, Pershing may be contacted at (213) 624-6100 extension 500 as an alternate telephone number for recorded instructions.

The specific transactions Pershing will perform for clients of our introducing broker-dealers, and the required accompanying information, are as follows:

Trades

Pershing will process the following closing security transactions:

  • Sale of security position held long in the client’s account
  • Buy of a security close-out a short security position

Pershing will process closing security transactions upon receipt of written instructions that must include the following information:

  • Client Brokerage account number
  • Client name (as registered on the brokerage account)
  • Security description including symbol or CUSIP® number
  • Number of shares
  • NOTE: All orders will be handled as market orders.

Cash Disbursements

Pershing will process cash disbursements upon written instructions that must include the following information:

  • Client Brokerage account number
  • Client name (as registered on the brokerage account)
  • Exact amount to be disbursed
  • Indicate method of disbursement (as follows) and provide the information indicated:
    • a) Check (payable to account name only)
    • Indicate name and address of record check is to be mailed to
    • b)  Federal funds
    • Indicate receiving bank name, ABA number, and receiving bank account number

      NOTE:  The receiving bank account name and brokerage account name must be identical unless we have a Letter Of Authorization on file indicating alternate instructions.

Securities Transfers

Pershing will process security transfer requests upon written instructions that must include the following information:

  • Client Brokerage account number
  • Client name (as registered on the brokerage account)
  • Description of security(ies) to be transferred including symbol(s) or CUSIP number(s)
  • Quantity to be transferred
  • Receiving account information for securities, as follows:
    • a) Transfer to another brokerage account at Pershing
      • Provide receiving account number at Pershing (name and address on both accounts must be the same)
    • b) Transfer to another financial organization
      • Name of the receiving financial organization
    • DTC number (if the receiving financial organization is a registered broker-dealer)
      • Account number at the receiving financial organization